Affordable Pricing
To get any business up and away
All features, professionally set up for your practice, plus training.
What more could you want? Start flying today.
30-day cooling off period. Professional setup and training. Ongoing support and updates.
*$900 Setup and training fee applies. All pricing excludes GST.
Features
Matter Management
| Purpose-built for Australian Immigration Law |  |
| Multiple staff access points MM Cloud means multiple staff can work securely and seamlessly from MM-installed devices in any location. | |
| MM Enterprise For larger organisations, set up on your existing network to suit you | |
| Single point of truth All visa lodgements are filled from a single source of all client information. | |
| Visa-specific check lists Dynamic progress items check lists that outline and track each visa process from beginning to end. Use as ongoing progress reports. | |
| Customisable check lists Modify existing MM visa checklists to match your workflows. | |
| Smart questionnaires tailored to each specific visa | |
| Email capture | |
| Secure client portal | |
| Legal file notes | |
| Team Collaboration Assign any aspect of your workflow to other team members for greater efficiency and team collaboration. | |
| Manage expiries Monitor and receive alerts for visa expiries, due dates, deadlines and reminders | |
| Snapshot Dashboard of critical tasks | |
| Export data into forms, online lodgement and letters Automated form filling using client data. No copying, pasting or transposing. | |
| Humanitarian Support and discounts for organisations working in humanitarian and protection visas | |
eLodge Automation
| Automates data lodgement with Immi Account Automate your online application in minutes with secure data transfer. No copying, pasting or insecure handling. | |
| VEVO Automate searches on individual people in the system | |
| AAT Applications MM automates online applications of Administrative Appeals Tribunal cases | |
| Skills Assessments Auto fill applications instantly using data drawn from the single point of truth of your Secure Client Portal. | |
| Skills Select / Expression of interest | |
| Nomination applications | |
| AFP clearance | |
| Citizenship | |
| Health | |
| International movement history request | |
| Partner sponsorship | |
| Travel restrictions exemptions | |
Secure Online Portal
| Single channel communication Single channel for all communication and data pertaining to the matter, avoiding multiple sources and locations. | |
| Smart questionnaire Visa specific questionnaires used to complete current forms, online applications and letters | |
| Encrypted portal messaging Secure channel communication with clients. Messages encrypted in transit and at rest. | |
| Secure document exchange All documents travel via secure portal and download to matter automatically. | |
| Update clients about progress Update clients as tasks are completed | |
| Notifications MM Snapshot alerts you to any new communication or documents received | |
| Your brand Add MM Secure Online Portal to your website and brand as your own. | |
| Document review Review any supplied document for approval or rejection | |
Smart Questionnaires
| Tailored to each specific visa | |
| Collect all info required by department for each visa | |
| Updated in accordance with legislation changes | |
| Dynamic structure Dynamic questionnaires streamline the process for your clients by removing redundant questions | |
| Easy to use design Clean, clear, logically structured questionnaires designed to be easy to use by visa applicants | |
| Fill anywhere from any device Clients can securely log in and complete questionnaire anywhere using any device. | |
| Import data directly into matter All data is collected ready for review, before importing directly into the matter, eliminating double handling. | |
| Multi-applicant data collection Collects all data at once for multiple applicants under same visa. Collect once and use across all current and future visa requirements. | |
| Secure communication exchange All questionnaire communication is transferred using the MM Client Portal on an encrypted and secure channel with the TLS (Transport Layer Security) protocol. | |
| Data stored on Microsoft Azure servers Encrypted storage using the AES-256 standard used by banks to secure customer data. | |
| Your brand Brand the MM Secure Portal as your own. | |
Security
| ISO27001 Certified MM is an ISO27001-Certified software vendor - the international standard for information security management | |
| Data Secure in Transit Every piece of information transferred using the MM Client Portal uses an encrypted and secure channel with the TLS (Transport Layer Security) protocol | |
| Data Secure at Rest Files encrypted using AES-256 standard, the same encryption standard used by banks to secure customer data. | |
| App based Desktop app with data stored and backed up in the MM cloud. | |
| No browser interface Never need to worry about browser hacks, viruses or phishing scams that allow access to your cases and sensitive client data. | |
| Always evolving MM is constantly evolving with new security features and regular security reviews | |
| Penetration testing Regular independent external cyber-security firm penetration testing | |
VEVO
| VEVO Search Perform searches on individual people in the system | |
| Batch VEVO Search Automate batch VEVO searches on as many people as required at the click of a button. Monitor for changes in visa entitlements. | |
Client Accounting
| Compliant with OMARA requirements | |
| Set up tool Step by step accounts setup to prepare your system for automation. | |
| Xero integration Export receipts, payments and journal entries to Xero, saving you from having to enter transactions in two different systems. | |
| Reporting Reporting system includes BAS values, billing reports, client/Trust Account Reports, Controlled Money, Individual Matter Balances and more | |
| Automatic Time Recording and Time Billing Keep accurate records of time spent per activity to generate invoices and monitor performance. | |
| Bank Reconciliation Download bank statements and match them with entries in MM. | |
| Trust Accounting Assistance Trusted service partners to assist with the transfer of accounting information into MM. | |
| Send invoices | |
| Track debtors | |
Trust Account Controls
| Law Society trust compliant Certified as compliant by The Law Society of NSW, MM is capable of creating and maintaining trust records in a manner required by the Legal Profession Uniform General Rules (2015). | |
| Xero integration Export receipts, payments and journal entries to Xero, saving you from having to enter transactions in two different systems. | |
| Bank account reconciliation Download bank statements and match them with entries in MM. | |
| End of month processes and reporting | |
| Business Activity Statements | |
| Manage staff performance Track and monitor staff performance with a set of customisable tools, reports and dashboards | |
Client Communication
| Email Capture MM references sent and received emails based on a select number of unique identifiers and stores them in the respective client file. | |
| Email Compose emails from within MM, referencing details and all information pertaining to the matter | |
| SMS Integration Integrate popular email-to-SMS services, build SMS communications using client contact details stored on file. | |
| Secure client portal Document collection, data collection and updates, secure messaging | |
| E-sign integration | |
Snapshot
| Expiries Shows expiring sponsorship, Visas and Required Departures. Sort by country, date or matter ID | |
| Documents Alerts on client documents uploaded into their Secure Client Portal channel | |
| Tasks Alerts on date sensitive tasks | |
| File Notes Alerts on file notes requirements | |
| Webleads Alerts on webleads received through your branded enquiry form on you own website | |
| Team overview View options for individual or team caseloads, activities and progress in date ranges | |
Dashboard & Reporting
| Snapshot Dashboard summary system of reminders, tasks, filenotes, webleads visas and other expiries | |
| Analytics Dashboard Micro-reports and overviews of caseloads, users and processes | |
| User defined reports Create reports in easy-to-view formats and export to Excel. | |
Integrations
| Xero | |
| Office 365 | |
| Email-to-SMS | |
| Video Conferencing | |
| Google Drive | |
| One Drive | |
| DropBox | |
| Cloud document storage | |
| E-sign functionality | |
Record Keeping & Compliance
| Record keeping and compliance Making your life easier in the event of an audit | |
| Information audit trail All client communication and documents tracked and stored on file in historical record. | |
| Archiving Mark matters as closed/archived and focus on active matters. | |
| Legal file notes Includes reminders, ‘quickparts’, email options and a print version of time-stamped records. | |
Administrative Appeals Tribunal
| Purpose built for Australian Immigration Law Only MM is made in Australia by immigration professionals for our unique immigration needs. | |
| Automates recordings of all relevant bodies and decision data Capture data for tribunals, officials, opposing barristers, decisions and other relevant information | |
| Automate online forms and applications MM automates online applications of Administrative Appeals Tribunal cases | |
| Record of details on visa refusals and cancellations | |
| Points test assessment | |
| Maintain trust records Create and maintain trust records in a manner required by the Legal Profession Uniform General Rules 2015 | |
Sponsorship Obligations
| Confirm ongoing work rights for staff Ensure employees meet Visa entitlements, work eligibility and requirements for their employed role | |
| Accurate record keeping Maintain records of the nomination approval, visa grant (if applicable), signed contract, position descriptions, period of employment and visa expiries | |
| VEVO search Store details of overseas worker records, visa status and permissions to run VEVO searches | |
| Batch VEVO recording or monitoring Perform VEVO searches on multiple visa holders in seconds. Record or monitor search results without saving. | |
| Department notifications Records of department notifications regarding changes to the business, employment arrangements, cessations or travel reimbursement requests and payments for nominated workers | |
| Email capture Automated email capture saves and stores email communications to and from the department regarding any notifiable changes | |
| Spreadsheet import and export Import staff profiles from Excel. Export VEVO searches to Excel. | |
| Customised search and report filters Customise for your multiple staff locations, departments, specific visas, dates, countries of origin, passports, etc. | |
Skills Assessments
| Automate up to 90% of skills assessment applications | |
| MM eLodge autofill Automate skills assessment applications in minutes using data collected by smart questionnaires | |
| AFP check Automate up to 90% of AFP clearance checks application | |
| ANMAC Automate up to 90% of ANMAC skills assessment application | |
| CPA Australia Automate up to 90% of CPA Australia skills assessment application | |
| Engineers Australia Automate up to 90% of CPA Australia skills assessment application | |
| Institute of Public Accountants Automate up to 90% of Institure of Public Accountants skills assessment application | |
| Vetassess Automate up to 90% of VetAssess skills assessment application | |
MM Templates
| Over 1800 migration-specific document templates | |
| Maintained by experts in the profession | |
| Updated in accordance with changes in legislation and policy | |
| Engagement templates Contracts, instructions, factsheets, VEVO consent letters, sponsor obligation letters, terms and conditions, consumer guides, quality control checklist | |
| Document requests Sponsor/nominator document requests, visa document requests, sponsor/visa document follow up requests, relationship evidence letters, health and character factsheets. | |
| External agency communication AFP letters, AFP applicant consent letters, overseas Police Clearance requests, Skills Assessment application letters, RCB application letters. | |
| Sponsor and nomination documents Offer of employment, employment offer cover letters, accountant’s letter of support, cover letter for accountant’s statement, nominator’s information letters, position description letters, statutory declarations. | |
| Client letters Visa document follow up requests, client review/signature requests, application confirmation, lodged visa information request, visa approval letters, visa grant feedback forms, visa refusal letters. | |
| Sponsor letters Sponsor/nominator documents required follow up, sponsor/nominator signature letters, RCB lodgement confirmation letters, nomination lodgement confirmation, lodged nomination/application information requests, nomination approval letters, nomination refusal letters. | |
| Department letters Sponsor/nomination application submission, visa application, sponsorship/nomination Department request response, visa request response. | |
| Skills documents Job cost time record templates, quality control checklists, skills assessment application-document review and sign-off letters, skills assessment document request/results/application letters, EOI document request/results/application letters. | |
| Investment documents Business innovation extension stream factsheets, business innovation and investment stream application letters, application for state/nomination letters, significant investor extension stream application letters. | |
Marketing
| Webleads Immigration-specific assessment tools for your website | |
| Customisable Questions tailored to your areas of practice | |
| Your brand Brand our tools on your website as your own | |
| Linked to MM Create matters automatically from incoming leads | |
| Snapshot alerts Notifications of incoming leads | |
Training & Support
| Onboarding and set up Our trained professionals will make sure you are productive from day one | |
| Australian based help desk and technical support support | |
| MMCPD Online Knowledge Base Online training and step-by-step user guides for MM functionality and features | |
| MM Users Community Forum Access to private MM community forum of over 2000 users with discussion boards, information updates and pre-recorded Q&A sessions | |
| 1 on 1 training sessions with MM immigration lawyers and RMAs | |
| Workflow videos | |